Terms and Conditions mw66 — Platform Usage Rules

1 Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you as the user ("Member") and mw66 as the platform operator ("Company"). This document applies to all forms of access and use of the mw66 platform, including through the official website, Android and iOS mobile apps, and any other access channels provided by the Company.

Continued use of the mw66 platform following any amendments to these Terms and Conditions will be deemed acceptance of the latest published version. It is the member's responsibility to review this document from time to time to ensure they remain compliant with the latest version.

2 Member Eligibility and Registration

Mw66 services are limited to individuals who meet all of the following eligibility requirements:

• Age 18 years and above on the date of registration.
• Be located in a jurisdiction that permits participation in online gaming activities.
• Not listed on any active self-exclusion programme.
• Possess the legal capacity to enter into a binding agreement.
• Registering using your real identity and accurate information.

Mw66 reserves the right to request identity verification (KYC) documents at any time to ensure compliance with these eligibility requirements. Documents that may be required include a copy of your identification card, proof of address, and payment-related information. The KYC process is conducted solely for security and regulatory compliance purposes.

Each individual is only permitted to register one account. Owning multiple accounts under the same identity is a serious violation of these Terms and may result in the freezing or permanent closure of all associated accounts, along with forfeiture of all balances and bonuses.

3 User Account & Member Responsibilities

Upon successful registration, members are granted exclusive access to their mw66 account. Members are fully responsible for:

• Maintaining the confidentiality of your username and password at all times.
• All activity that occurs under their account, including financial transactions and gaming activity.
• Ensuring that account information is kept up to date and accurate at all times.
• Reporting any unauthorised access or suspicious activity to the mw66 support team immediately.

Mw66 shall not be liable for any losses arising from a member's failure to keep their access credentials secure. As an added security measure, we recommend that members enable two-factor authentication (2FA), available in account settings.

4 Deposit and Withdrawal of Funds

Mw66 supports a variety of payment methods suited for Malaysian players, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and local bank transfers. All deposits are processed instantly and credited to the member's account within minutes.

Deposit:

• Minimum and maximum deposit limits are set according to the chosen payment method and the member's account level.
• All deposits must be made using an account or e-wallet registered in the member's own name.
• Deposits from third parties are not accepted and will be returned to the original source.
• Mw66 does not charge any processing fees for deposits.

Withdrawal:

• Withdrawal requests are processed within 15–30 minutes for e-wallets and 1–2 hours for bank transfers on business days.
• First-time withdrawals may require a KYC verification process before being approved.
• Withdrawals must be made to the same account or e-wallet used for the deposit.
• Mw66 reserves the right to request additional supporting documents for withdrawals exceeding certain limits.

5 Bonuses, Promotions and Wagering Requirements

Mw66 offers a range of bonuses and promotions for new and existing members. Each promotional offer is subject to specific terms stated on the relevant promotions page. The general terms applicable to all bonuses are as follows:

• Each bonus carries a wagering (rollover) requirement that must be fulfilled before withdrawals are permitted.
• The welcome bonus may only be claimed once per new member.
• Not all games contribute equally toward meeting wagering requirements — the contribution rate for each game category is specified on the promotions page.
• Mw66 reserves the right to void bonuses and associated wins if there is evidence of promotional abuse.
• Unused bonuses will expire automatically once their validity period ends.
• Mw66 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.

Bonus abuse includes, but is not limited to: using multiple accounts to claim the same bonus, systematically placing low-risk bets to meet wagering requirements, and colluding with other members to manipulate bonus conditions.

6 Game Rules and Fairness

All games available on the mw66 platform operate using a Random Number Generator (RNG) that has been certified by accredited independent auditing bodies. This ensures that every game outcome is completely random, fair, and cannot be manipulated by any party.

• The specific rules for each game are displayed within that game's interface.
• In the event of a technical disruption during a game session, the system will restore the game to its last verified state.
• Game results displayed on the mw66 server are final and override any display on the user's device.
• Mw66 reserves the right to void any game round affected by a technical error or software bug.

For Live Casino games, additional rules may apply based on the dealer protocols and live casino software provider concerned.

7 Prohibited Activities

The following activities are strictly prohibited on the mw66 platform and may result in immediate action including suspension or permanent account closure:

• Use of automated software, bots or any third-party tools to access or play on the platform.
• Any form of fraud, identity impersonation, or document forgery.
• Money laundering or using the platform for any illegal financial purposes.
• Attempting to hack, disrupt, or compromise mw66's technical infrastructure.
• Exploiting the bonus system through any method that violates the spirit of a promotional offer.
• Ownership or use of multiple accounts.
• Sharing your account with another individual or allowing third parties to access your account.

8 Intellectual Property

All content on the mw66 platform, including but not limited to logos, brand names, interface designs, graphics, text, software code, and other visual elements, is the exclusive property of mw66 or its licensed rights holders. Any use, reproduction, or distribution of this content without prior written consent from mw66 is strictly prohibited.

Members are granted a limited, non-exclusive and non-transferable licence to access and use the platform solely for personal entertainment purposes. This licence does not include the right to reproduce, modify or distribute any platform content.

9 Limitation of Liability

To the extent permitted by applicable law, mw66 shall not be liable for:

• Any financial losses incurred as a result of using the platform, including in-game losses.
• Service disruptions arising from system maintenance, technical failures or circumstances beyond our control.
• Indirect, consequential or punitive losses or damages under any circumstances.
• Damages arising from unauthorised access to a member's account due to the member's negligence in safeguarding their access credentials.

Mw66 will make every effort to provide a stable and reliable platform; however, we do not guarantee that the service will be free from interruptions or errors at all times.

10 Account Suspension and Closure

Mw66 reserves the right to suspend or close a member's account under the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Evidence or indication of fraudulent or illegal activity.
• Failure to fulfil identity verification (KYC) requirements within the stipulated timeframe.
• Requests from law enforcement or regulatory authorities.
• Voluntary requests submitted by the member through the self-exclusion option.

Members may voluntarily close their account at any time by contacting the mw66 support team. Prior to closure, all outstanding wagering requirements must be fulfilled and any eligible balance will be returned in accordance with standard withdrawal procedures.

11 Amendments to Terms and Conditions

Mw66 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the platform. Members will be notified of significant changes via in-app notice or email to their registered address.

It is the member's responsibility to review this page periodically. Continued use of the platform after any amendments are published constitutes acceptance of the revised terms.

12 Contact Us

If you have any questions regarding these Terms and Conditions or require further clarification on any provision, please contact the mw66 support team through the following channels:

• Live Chat: Available 24/7 directly within the mw66 app or official website.
• Support Email: [email protected]

Our support team, fluent in both Malay and English, is available to assist you at all times. Our average response time is under two minutes via live chat.